SHIPPING AND DELIVERY
Vdecor delivers products to most of the countries. Please provide us with the delivery address where it can be done during normal business hours from Monday to Friday.
Should your delivery address have restricted access you must notify us, so that special arrangements can be made if necessary. We reserve the right to charge for any additional freight costs involved with making or fulfilling any special delivery arrangements.
Delivery fees may vary for different products and where possible a flat rate delivery charge of 19USD applies to each first and 15USD for each next product in the order. The delivery price will be displayed during the checkout process, before the payment and order confirmation and included in the total price of your order.
Products are dispatched from one of our warehouses in Hanoi, Vietnam; Houston, USA or Dronfield, Great Britain.
For orders from Australia please refer to our Australian website: https://vdecoraustralia.com/.
For the orders in the USA, the items in stock at our warehouses in the USA are generally delivered within 7-10 working days.
For orders from Great Britain and European Union which are in stock and dispatched from our UK warehouse the delivery time is the following: 7-10 working days for delivery within the UK, and 10-14 days for delivery within the EU.
For international delivery from our Hanoi warehouse (for orders out of stock in our warehouses in the USA and the UK, or from the locations not mentioned above) there might be a delay of 4-6 weeks.
Delivery Methods & Locations:
We generally work with local national carriers to deliver the items to your address. We do require a contact phone number and e-mail address, which may be used by the courier to coordinate delivery if required.
Your order will be delivered to the delivery address provided by you during the checkout process, we hold no liability for incorrect or wrong address.